FAQ — WhimCut

What are the system requirements?

macOS 12 (Monterey) or later. Works on both Intel and Apple Silicon Macs.

A prompt appears the first time I open WhimCut. Is that normal?

Yes. WhimCut is signed and notarized by Apple, so you won't see an "unidentified developer" warning — just a standard first-launch confirmation. Click Open, and it won't appear again.

Why does WhimCut need Screen Recording permission?

To capture the area you select when cropping. WhimCut only reads your screen when you actively trigger a crop — never in the background.

What's the difference between Free and Full Version?

Free gives full access to all three modules. The crop tool has no limits. Idea Gallery holds up to 70 Cutouts and 30 Collages; MoodBoard supports up to 15 layers. Full Version removes these limits, permanently — everything else stays the same.

Is this a subscription?

No. Full Version is a one-time purchase ($14.99) — pay once, use it forever.

What payment methods are supported?

Credit cards, Apple Pay, and Google Pay. Available options may vary by region and billing address, and we're adding more over time.

Do you offer refunds?

Yes, within 7 days of purchase, no questions asked. Email whimcut.app@gmail.com. After a refund, WhimCut reverts to Free and keeps working — nothing is deleted. For example, if you had 300 Cutouts saved and the free limit is 70, all 300 stay viewable and downloadable; you just can't save new ones until you're back under the limit.

How do I unlock Full Version after purchasing?

Your activation code is emailed to you and shown on the order confirmation page. In WhimCut's menu bar icon, click Activate, paste the code, and confirm. Limits are removed immediately — no restart needed.

My activation failed. What should I do?

Double-check the code — copy and paste it rather than typing it
Make sure you're connected to the internet
"Device limit reached" means the code is already active on 2 devices — email whimcut.app@gmail.com, tell us which device you'd like to deactivate, and we'll free up a slot for you

Still stuck? Email whimcut.app@gmail.com with your code and purchase email.

Where are my cutouts stored?

On your Mac, locally. Nothing is uploaded — WhimCut works entirely offline.

Do I need an account?

No. Just download and use it — no sign-up required.

Is there a Windows version?

Not yet. WhimCut is macOS only for now. We'll announce it on the Changelog if that changes.

How do I update to a new version?

Click Check for Updates in the menu bar to open the download page, then install over your current copy. Your data lives outside the app, so updating never affects it.

Can I still use Full Version after switching to a new Mac or reinstalling?

Yes. Reinstalling on the same Mac doesn't use a new slot. Each code covers up to 2 devices — enter your code on the new Mac. If both slots are full, email whimcut.app@gmail.com and we'll free one up.

How do I contact support?

Email whimcut.app@gmail.com, or use Contact Support in WhimCut's menu bar icon.